Your trusted source

VivaCell-MTS, a Company that has set a standard on what the mission of business and its relationship with the society should be. During a press conference held at VivaCell-MTS Headquarters, VivaCell-MTS General Manager Ralph Yirikian highlighted the major achievements of the Company.

Major achievements of the company in the market are not limited to still unsurpassed key performance indicators related to the market activity but extend to the larger societal relationships. True cooperation of business with the society through accountability, responsiveness and transparent relationship extend far beyond the traditional model of relationship between the businesses and the consumers. New model of responsible behavior owns to the culture of productivity and innovative management, developed in the course of ten years of dedicated teamwork. As such, the unique organizational culture at VivaCell-MTS is not easily replicable, yet the Company has been open to share its huge knowledge and values for the creation of public good and sustainability.

Armenia’s leading telecommunications operator has achieved leadership position, which is marked by a significant market share reaching to more than 60% with over 2 million subscribers, out of which 1.12 million use data exchange services. VivaCell-MTS provides roaming services in 196 countries through 494 roaming partners. The Company has become much closer to its customers with its 92 service centers across the country, including 2 flagships offering 24/7 operation in Yerevan.

Enhanced with the launch of DC HSDPA, providing up to 42.2Mbps in 615 settlements, of which 48 are towns, the biggest 3.5G network in Armenia provides the Company with a very important platform for delivering high quality and innovative voice and data services to its subscribers. VivaCell-MTS is Armenia’s absolute leader in terms of network coverage – the 3G network (more than 1175 base stations) covers about 98.8% of the population and the 2G network is available to 99.8% of the population. Even more competitive services are offered to the Armenian market since 2009 with the launch of 4G/LTE network, for the first time in Armenia, providing speed up to 150 Mbps in the downlink. 4G network covers over 45,7% of the population (more than 250 base stations), including 7 major cities.

As part of close integration of the business performance to the commitment to society, throughout ten years VivaCell-MTS has allocated more than AMD 28.9 billion for the implementation of Corporate Social Responsibility and sponsorship projects. Capital Investment alone amounts to more than AMD 182 billion. Conslidated revenues throughout 2005-2015 made up over AMD 675.4 billion. Over the same period, as a major taxpayer, VivaCell-MTS has paid over AMD 188.2 billion to the state budget. Having grown to become a team of 1400 motivated professionals, whose average age is 34, to date, the Company has paid more than AMD 66 billion as a salary fund. Apart from competitive salaries, social benefits system has been put in place for the employees.
“The 10 years of friendship have been full of challenges of turbulent economic times and competition. For us VivaCell-MTS is more than operation – it’s a life, full of days and nights of hard work, successes and setbacks. Our story of success makes us fully ready and confident to continue working having in mind one objective: customer satisfaction and public good. And after 10 years we are faster, more efficient, more focused, more responsible, more transparent and closer to our subscribers and society, at large. Thank you for your trust, which obliges us to do more,” said VivaCell-MTS General Manager Ralph Yirikian.